When you are running a business, communication is key. You don’t just need to worry about getting the right information to the right people, you need to be sure that you convey your position and exude professionalism in everything you do. The business world is filled with all kinds of psychological influence, from the way you dress to the appearance of your desk, to your choice of words – everything you express says something about the way you expect to be treated and the way people can expect you to treat them. If you are not extremely focused with the messages that you convey, both figuratively and literally, your behavior could seriously affect your progress over the years. If you would like to experience the benefits of proper business communication, here are a few ways that you can improve communication within your business.
- Stay up to speed. The first step in staying up to speed is having high speed internet. If your connection isn’t as fast as it can be, then your productivity and morale are suffering. That’s why you need to be sure to keep your wifi signal as strong as possible and troubleshoot any issues immediately with your cable company. If your employees get the impression that this isn’t your priority, they will not feel as though you respect the work they are doing.
- Keep conversation compartmentalized. You don’t want to give people the impression that you don’t care at all about their personal lives, but you also don’t want them spending too much time discussing personal matters when they’re on the clock. If you organize some kind of weekly work gathering at a bar or restaurant after work hours you can always remind your colleagues that you’re excited to hear about their new dog or their son’s first recital over drinks.
- Enforce proper email etiquette. When you’re conducting business, nobody has time to waste on searching for emails or poorly labeled attachments. Email subjects should never be left blank and they should always include the keywords that one would search if they needed to find that email three weeks later. Business emails should never include personal information or self promotion, and attachments should always be named appropriately so that they can be easily searched.
- Be up to date. All of your telecommunications devices should be up to date and well performing. You need to be able to use all of your gadgets with ease and you need all of your employees to do the same. If you are in need of updating this equipment, you can buy everything you need with Thuraya so that you never have any embarrassing moments troubleshooting your 20 year old fax machine.
- Don’t use sticky notes. Often when employees want to pass a quick message to one another they will write a little sticky note and leave it on a colleague’s desk. Unfortunately, notes get lost in the shuffle and arguments are inevitable. That’s why it’s important that all messages are emailed, no matter how short or quick the message may be. This way, if there is ever a dispute about what was said and when it was said, there is documented evidence.